Reviews

The staff was efficient, professional, & personable

Broke my toe in the gym. The staff was efficient, professional, and personable. The facility was impeccable. They got me taken care of very quickly and I actually enjoyed the visit because the people were so nice. I Will not think twice about using this place again in the future or referring others here should they be in need. We were new in town so they even took the time to refer to local general care practitioners for us as well as provide contact information for them.

- Ivan

It was an awesome experience

It was an awesome experience. There was no wait time. I was taken right in and everyone I came in contact with was so sincere and friendly. Had an exceptional visit.

- Lyna

I was so grateful everyone was so kind

The staff was very friendly and accommodating when I went in with a migraine and vomiting. They had the lights turned down and did everything they needed to in need dark including iv started. I was so grateful everyone was so kind, and when I was feeling bad for going into the ER for a headache they were all kind and reassuring. Dr. Speck was great and ordered a great cocktail to help.

- Katie

They listened & talked with you

We have used Concho Valley ER twice. Both times everyone was very nice and professional! Both times our nurse was Amy, and she is amazing! We saw different doctors for each visit, but both were great. They listened and talked with you. They don’t rush in and out and make you feel like you are not worth their time.

- Erica

Don't hesitate to choose the Concho Valley ER

The whole experience was great. The staff, the nurses, and Dr. Speck were all caring and provided top-notch care. I had visited a local clinic and did not receive much more than a prescription. Dr. Speck explained my condition fully. He answered all my questions and most importantly gave me a plan of treatment (with full printed out instructions). Don't hesitate to choose the Concho Valley ER.

- Eli

Fastest ER visit for abdominal pain EVER!

Fastest ER visit for abdominal pain EVER!!! We rarely use the ER but when my daughter was complaining of stabbing abdominal pain, I knew we had to go. I love that we have the option of choosing which ER to use, and Concho Valley ER is super fast - in and out in less than 1.5 hours, even with lab work, CT, and pain control!

- Bianca

They got me in fast and the staff was kind and understanding

This medical center is amazing! They got me in fast and the staff was kind and understanding. The nursing staff went the extra mile to treat me with great care and kindness! Not only did they get me in quickly, but all the test results also came back quickly. I would recommend this er ten times over. I’m definitely coming back in the unfortunate event that I end up needing emergency care.

- Dana

Such great attention to us

Such great attention to us. And the 2 times I've been with my wife, we've never had a wait. That's a huge plus!!!

- Antonio

My daughter received wonderful care!

Concho Valley ER got us in a room immediately! Everyone was so kind, caring, and helpful. My daughter received wonderful care! Dr. Speck and his staff definitely went the extra mile to calm my daughter down and make her feel comfortable as they treated her. While I hope that we don’t have to visit the ER anytime soon, we will definitely choose Concho Valley ER in the event of another emergency.

- Shelbie

Treatment was prompt and thorough

Never want to spend any time in an emergency room, but unfortunately, kidney stones don't make convenient schedules. Dr. Speck and the entire staff at Concho Valley ER were absolutely wonderful. Treatment was prompt and thorough. A great referral for follow-up, and very caring with prompt treatment for kidney stone pain. No one thinks about spending holidays in an emergency room, but when the need arises, you can't do better than this establishment and medical team. Thank you all for making a rough situation seem like a minor issue.

- James

Fantastic place

Fantastic place. I waited at another hospital for over 2 hours and in pain the whole time. We came to Concho Valley ER and I was taken back almost immediately. The nurse, doctor, and staff were amazing and listened thoroughly to my ailments. I was sent home with thorough directions on aftercare.

- Shaunessey

This facility is fabulous!

This facility is fabulous!! The staff is super nice and very professional. You are seen immediately with almost no waiting. Zack my nurse was great, and Dr. Neal was just wonderful!! Even the front desk ladies were awesome when I hit a snafu with my insurance and it was Saturday and they could not speak to a live person. I would recommend this facility 100 times over.

- Angela

Very competent people with a family-oriented feel.

Amazing Dr's Nurses and desk staff!!! By far the best ER visit I've ever had considering the circumstances. Very competent people with a family-oriented feel. I was greeted with a smile by every single person I came across. Information about the visit is given in a folder instead of summarized on a page. I left more informed with medications waiting for me at the pharmacy of my choice.

- Jason

Quick, Efficient, Professional & Caring

Quick. Efficient. Professional. Caring. Everyone was so nice from the time I walked in until I left. Manny and Dr. Speck were so great. I just couldn’t have asked for better care!

- Mary

They listened to my concerns & helped in any way possible

Everyone from the front desk people to the doctors and nurses was wonderful! They listened to my concerns and helped in any way possible. They made sure I was comfortable and taken care of in a timely manner. Thank you Concho Valley ER.

- Audrie

Had the best service & fast!

Had the best service and fast! The doctor and staff were all so amazing! Thank you. My 8-year-old son fractured his wrist and the staff did such a great job connecting with him.

- Denee

We felt very cared for

Got right in, no waiting. And on top of that, every single person in that building was extremely nice. Everyone greeted us on our way to the room and said bye when we left. We felt very cared for.

- Melissa

Very Knowledgeable & Extremely Professional

Concho Valley ER is one of the best ER places I've ever been to. The staff and doctors are very knowledgeable and extremely professional. I wish some of these people were my primary care physician or caregivers. Thank you Concho Valley ER for doing such an amazing job providing awesome services for your community.

- Toni

This is a well organized professional staff

I can say without hesitation these folks are the most professional and expedient I have ever encountered. The Doctor was concerned not only with me but the other patients waiting for service as well. This is a well organized professional staff. I would like to say thank you to the staff that treated me like a celebrity. I can only give 5 stars or would give more.

- Tim

Amazingly Friendly & So Kind

I went in for pain in my leg and I am very glad that I went to Concho Valley ER. The staff was amazingly friendly and so kind to my husband and me. I am very overweight and I normally fear any kind of interaction with doctors, but Dr. Speck was so kind and not at all dismissive. He listened to my concerns, addressed my pain and what is potentially causing it, and provided me with advice and information on how to care for my injury. The wait time was next to none, although we did go very late at night. I did not feel rushed or like I was not important. I would definitely go to them again in an emergency situation.

- Sarah

Finally decided to try Concho Valley

I had tried several urgent care in my area but left due to a long wait. Finally decided to try Concho Valley. So glad I did! They were very attentive and actually spent time with me. They didn’t just slap a bandaid on me, write a script, to get me out the door. They even took chest x-rays and found I had pneumonia. I’m convinced the walk-in clinics would have never taken the time to do the x-rays thus would have missed this diagnosis!! Dr. Speck and his crew were absolutely the best from the moment we entered until the time we left! And I feel 100% better today! Was definitely a great choice! We’ll be back!

- Jill

The staff was professional & made me feel very comfortable

Absolutely wonderful! I went on Saturday night to excruciating hip pain. I was greeted and called back immediately. The staff was professional and made me feel very comfortable. I didn’t feel like I was in an ER at all. The service was prompt and I felt as though they truly cared about treating my hip and not just masking the pain. Dr. Carrol was attentive and thorough and his nurses treated me with genuine care. I cannot thank them enough.

- Monica

Each time has been the best experience I have had with any ER and doctor!

I’ve been here twice now. Once for my daughter when she had a rash and once for myself last night. Each time has been the best experience I have had with any ER and doctor! So patient, kind, and listens to your problems so well. Highly recommend. So thankful for everything they’ve done!

- Savannah

Super quick, Efficient & Knowledgeable

The place is super quick, efficient, and knowledgeable. Dr. Speck and his team were amazing, from the nurse to CT tech, to MA, to the front desk. Would recommend this place to anyone that needs an ER or urgent care.

- Kristen

I love this place so far!

I love this place so far! A little nervous to see what the bill comes to after insurance but either way my daughter had to be seen! The Dr was amazing, the nurses were amazing, and the ladies at the desk were amazing. I am one of those mothers that freak out easily when it comes to my babies being sick but they were comforting.

- Molly

They got my son in and out so fast

The staff is absolutely amazing here!! They got my son in and out so fast. They also made my 4-year-old daughter comfortable. We enjoyed our experience there for sure and will be going there from here on out. Everyone was so friendly. Thank you to the team there. Y’all are great!!

- Jenny

Awesome customer service!

Awesome customer service! They get you in as soon as you walk in the door and out as quickly as they can (depending on the condition you came in for of course). They are highly attentive to your needs, you are not just stuck in a room and left for a long time. If you want to know you will be treated right and not overcharged go to Concho Valley ER!

- Michaela

They were very nice & helpful

They were very nice and helpful in explaining the medications they prescribe. They were also very helpful in explaining the diagnosis, and let me know what specialist to see after. would suggest everyone go here before anywhere else.

- Tray

They were very attentive

The staff and Dr. Speck were AMAZING!! I took my little boy here for stitches. They were very attentive. No wait at all. Highly recommend.

- Katelin

Phenomenal Quality of Care

The quality of care was phenomenal. The entire staff was very friendly, caring, and compassionate. Care was fast and thorough and stress-free. Would definitely recommend this place to anyone needing good quality care with friendly staff. San Angelo is very blessed and fortunate to have this facility. Gold star in my book.

- Jenny

They Go Above & Beyond

This place is amazing! Super fast and super clean which my wife is very attentive to. We were treated with respect and made to feel welcome and were even told to come back for any other issues no matter how small they were. It's hard to find a doctor's office, urgent care, or emergency room that will get to you in a timely manner but also treat you with respect, and this place has managed to do all of that and go above and beyond! Dr. Speck is a great dr and very attentive and his staff is the same way and they do their job great and manage to do their job but also make you feel comfortable doing so. Def recommend!

- Jeremy