Insurance Information

Quality Emergency Room Service

Available 24 Hours a Day, 7 Days a Week, Including Weekends and Holidays
Call Us At (325) 225-5500 or Get Direction

Medical Insurance Information in San Angelo

Helping You Finance Necessary Medical Services

At Concho Valley ER, we are committed to helping you understand your financial options and choose the best method for you. We will help you prepare for potential out-of-pocket costs of our medical services. Charges and out-of-pocket costs can vary from patient to patient based on their specific insurances and the conditions that were treated. Our representatives are always happy to discuss your financial needs and answer any questions you might have about costs. You might also benefit from contacting your insurance carrier, who can give you a better understanding of your policy coverage for emergency room services.

What Is Workers' Compensation?

Workers’ compensation is a state-funded insurance program that gives covered employees income and medical benefits if they’re injured while working. Texas employers may choose to provide their employees with this coverage. Most employers will inform you as to whether or not you’re covered under this state plan.

Workers’ compensation pays medical bills and is covered underneath the Texas Workers’ Compensation Act.

For more information on workers’ compensation, visit this page.

If you’d like to file or dispute a claim, call 800-252-7031, option 1, to speak with a representative with the Texas Department of Insurance.

Insurance Benefits

If you have health insurance, you will receive an EOB (explanation of benefits) from your insurance company in the mail. Taking the time to be familiar with your benefits will help you make the best decisions when seeking medical care. It is important to note that the EOB is not a bill.

In accordance with HB 2041, we are required to disclose the following:

This facility is a freestanding emergency medical care facility.
This facility charges rates comparable to a hospital emergency room and may charge a facility fee.
This facility and the physician providing services at this facility are Out-of-Network for ALL benefit plans.
The physician(s) providing medical care at this facility may bill separately from the facility for the medical care provided.
HB2041 median fee schedule here.

De acuerdo con HB 2041, estamos obligados a revelar lo siguiente:

Esta instalación es un centro de atención médica de emergencia independiente.
Esta instalación cobra tarifas comparables a las de la sala de emergencias de un hospital y puede cobrar una tarifa de instalación.
Este centro y el médico que brinda servicios en este centro están fuera de la red para TODOS los planes de beneficios.
Los médicos que brindan atención médica en este centro pueden facturar por separado del centro por la atención médica brindada.
Lista de tarifas medianas HB2041 aquí.

(the link for the median schedule in Spanish)

Charge Master

CLICK HERE to view the Charge Master list.

CARES Act - COVID-19 Pricing Notice

CLICK HERE to view the CARES Act - COVID-19 Pricing Notice.

Overall, our freestanding emergency center is able to see you faster than a facility ER and provide the same quality of care that you would receive in a standard emergency room. We can also turn our point of care diagnostic services around in a quicker manner than hospitals because our patients do not have to compete with other hospital departments to receive these services.

If you have any other questions about the medical insurance process or financing your medical care, give us a call at (325) 225-5500 or contact us online and we will be happy to help.

Frequented Asked Questions

What is the difference between a hospital and freestanding emergency room?

Although the cost of freestanding emergency rooms and hospitals is comparable, freestanding emergency rooms might be of a slightly lower cost to you because of our ability to obtain certain services at a lower cost than a standard hospital.

How many bills will I receive?

We do not bill separately for any laboratory, pathology, or radiological exams. You will receive two bills: one from an emergency room physician and a facility bill.

Are the amounts listed on your website what I will have to pay for a service?

In many cases, the amount that our facility collects is less than the amount listed on our website. Our goal is to ensure that you have to pay as little out-of-pocket for your care as possible. Although we are subject to many legal and regulatory restrictions when it comes to patient costs, we offer programs, payment options, and discounts as much as we can.

Why can’t a freestanding emergency care center accept Medicare?

CMS does not recognize a licensed freestanding emergency medical care center as a provider. Although we will treat patients who have these forms of insurances, we will not be able to bill that insurance policy.

How can I determine if I'm covered by workers' compensation for medical services in Texas?

To determine if you're covered by workers' compensation in Texas, you should first check with your employer, as they can inform you about your coverage status under this state-funded insurance program. Workers' compensation provides income and medical benefits for work-related injuries. For further details, you can visit the Texas Department of Insurance website or call their helpline. It's essential to understand your coverage to ensure you receive the appropriate benefits in case of a workplace injury.

What is the significance of an Explanation of Benefits (EOB) from my health insurance?

An Explanation of Benefits (EOB) is a document you receive from your health insurance company after receiving medical services. It details the costs of the services, what your insurance covers, and any remaining amount you may owe. It's important to understand that an EOB is not a bill but a breakdown of your benefits usage. Familiarizing yourself with your EOB can help you make informed decisions about your healthcare and prepare for any financial responsibilities.

Patient Reviews

At CVER, our patients come first. We are committed to seeing everyone quickly and providing high quality service no matter what your injury or issue is. See what our patients experiences are and what they had to say.

All Patient reviews

“They got me taken care of very quickly and I actually enjoyed the visit because the people were so nice.”
- Ivan
“There was no wait time. I was taken right in and everyone I came in contact with was so sincere and friendly.”
- Lyna
“The staff was very friendly and accommodating when I went in with a migraine and vomiting.”
- Katie
“We have used Concho Valley ER twice. Both times everyone was very nice and professional! Both times our nurse was Amy, and she is amazing!”
- Erica
“The staff, the nurses, and Dr. Speck were all caring and provided top-notch care.”
- Eli